[Solved] Cannot Play Some Videos On iPhone, iPad


Many readers have reported that they were not able to watch videos on their iPhone and this problem had different stories behind it. Some said that when they were browsing internet on safari then they came across some video sections which were greyed out, but those videos could be played on your PC or laptop, few of them also that when transferred videos to iPhone through iTunes then it reflected that the videos have been successfully transferred but then after disconnecting it when you will watch your iPhone, you won’t find any.

We will be taking on all the problems one by one and thus telling you the solutions for the same. Before going further let me tell you the correct format of the videos, which are the mandatory conditions for any video to be transferred on your iPhone, if the video fails any of the clause then that video won’t run on your apple device. So here the enlisted points for the iPhone videos

  • Video format: MPEG-4, MOV, M4V
  • Video Compression: H.264
  • Video framerate: till 30 fps
  • Audio format: AAC

Once all these conditions are satisfied for the videos to be transferred, you are good to go with that video. Now as some of the reporters mentioned that even when iTunes was reflecting that the video was available inside iPhone, but users weren’t able to see them. You might find this solution awkward but this has worked for large numbers of users. If you will change the language then it is assumed that it will reload all the application for the new language and thus all the transferred videos will be visible.

You will have to go to Settings, then tap General.


Now tap International and then tap language.


Now change it to any other, better choice will be British English as for other languages it will be hard to revert the change done.


Now coming on to other reasons where users have reported that sometimes they were not able to watch certain videos on YouTube or other websites. The only explanation to this problem is the unavailability of flash player for safari browser on iPhone. You might be knowing that till now Apple has not allowed a flash player for iPhone and the reason behind this decision is large number of vulnerabilities in flash player which may lead hackers to hack easily into your iPhones.

Now a days many websites like YouTube, metacafe and other video sharing websites have opted for HTML5 version to put the videos and that is the reason you can easily watch them most of the times, but then if you ever came across any video online which still takes the support of flash player then that video will be greyed out.

Lastly, a suggestion, if you still face any problem with the conversion or transfer of videos then it will be great if you could use the applications Flexplayer, Movie player and other similar application where you will not have to convert the video to any format. You will have to upload the video from your system to these applications and then they will simply run it as they do not demand any conversion in the video format, audio format or compression rate.

Please let us if any of the tips mentioned above do not help you for your problem.

About Abhinav Singh

I am an MBA student and a founder member of NXTInsight. I love to keep the track of smartphones, tablets, wearables and other similar gadgets, so that I could help my readers to make the right decision before buying a gagdet.

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